Secure your property and enhance your community’s quality of life with Protego’s residential and condo security services, trusted by property managers and homeowners across Toronto, North York, Richmond Hill, and surrounding areas.
Our guards are handpicked for professionalism, discretion, and hospitality, offering both safety and a strong customer service presence. Whether stationed at a condo concierge desk or patrolling a gated neighborhood, our team provides 24/7 vigilance, guest screening, incident reporting, and emergency response coordination.
We tailor our approach to each property’s unique needs — from luxury high-rises requiring concierge-style access control to suburban communities needing visible mobile patrols. Our services include CCTV monitoring, package verification, elevator access management, and assistance with resident disputes. We work in close partnership with condo boards and property management companies to align with building policies and expectations, offering safety that’s both visible and respectful.
Why Choose Protego for Concierge Security?
At Protego, our guards aren’t just security personnel — they’re the welcoming, front-facing representatives of your property. Trained to be friendly yet firm, they enforce building rules and regulations with courtesy and confidence, ensuring that both residents and visitors feel respected, not restricted.
We believe great security doesn’t feel intimidating — it feels reassuring. That’s why our team is trained to:
- Respond to inquiries with professionalism and a smile.
- Communicate rules clearly without creating conflict.
- Promote a community atmosphere while prioritizing safety.
Beyond daily duties, our guards proactively assess risks, offer preventative recommendations, and ensure your property is always one step ahead of potential issues. In emergencies, Protego officers are ready to act — whether it’s a fire evacuation, medical situation, or an urgent building incident. Our team is fully trained in emergency response protocols, ensuring swift, calm, and coordinated action when it matters most.
Concierge Duties at a Glance
| Resident Services | Security Functions |
|---|---|
| Friendly greetings & guest check-in | CCTV monitoring |
| Delivery & package logging | Emergency response coordination |
| Visitor pass issuance | Patrols and access control |
| Elevator and amenity bookings | Upholding building rules and regulations |
| Customer service | Investigating incidents (e.g., leakage, noise complaints) |
| Daily security logs & incident reports | Protection against theft, accidents, fires |
